get a quote
Customer Service > After Sale

After Sale


1.When we receive information (including:Nameplate, Detail products photo, and videos) from you, we will send the guiding solution, and wait for feedback. When it is not resolved, we will timely feedback to our technical engineer;
 
 
 
2.Technical engineer will reply solutions within three working days;
 
3.We will promptly follow up communication after you receive solution;
 
4.Finally, we will solve the problem by e-mail to confirm. If yes, we closed case; if not, we will further analyze and test until the problem is solved.
 
5.All problems will be raised and discussed in the technical conference quarter, to avoid future occurrence of these problems;

China Head Office

Email us

info@furnotel.cn

Tel and openhour

+86 20-34709971  Monday-Saturday

Add

301/303, Building 1 ,Tian An Hi-tech Ecological
Park Panyu Avenue Panyu, Guangzhou, China

Dubai Branch

Email us

info@shinobal.com

Tel and openhour

+971 43958194  Saturday-Thursday

Add

2902-2903,Jumeirah Business Center 1
Cluster G, Jumeirah Laker Towers Dubai, UAE

furnotel

©2017 Guangzhou Shinelong Kitchen Equipment Co.,Ltd.